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September 2026 Customer Satisfaction Stats

October 6, 2026|CX Stats, IT Support, Meet the team, News, Team|

Monthly statistics September 2026 Each month, we measure what matters most — your experience with our support team. Delivering five-star IT support isn’t just our goal – it’s our standard. With a friendly, knowledgeable team, we’re here to resolve your IT issues, big

Microsoft 365 Cyber Security for UK SMEs

September 24, 2026|Cyber Security, Managed IT Services, Microsoft 365, Modern workplace, News|

Are You Making the Most of What You Already Have? One of the biggest cyber security questions that growing organisations should be asking is: “Are we properly using the Microsoft 365 tools we already pay for?” That might sound like a simple

From Fragmented IT to a Strategic Technology Platform: The Mole Avon Story

September 18, 2026|Backup, Case study, Cloud, Cyber Security, Infrastructure, IT Support, Managed IT Services, Microsoft, SharePoint|

At A Glance Mole Avon Trading, a long-established Devon retailer operating across multiple locations, partnered with IT Champion to modernise fragmented IT systems, improve cyber security and create a scalable technology platform. Through managed IT support, Microsoft 365, SharePoint and strategic IT

How IT Champion Supports The Donkey Sanctuary’s Ongoing Technology Transformation

September 14, 2026|Azure, Case study, Charity, Cloud, Cyber Security, Infrastructure, IT Support, Microsoft, Microsoft 365, Modern workplace, Network, Server, Strategy|

At A Glance The Donkey Sanctuary is one of the world's largest equine welfare charities, employing between 501 and 1,000 people and operating across the UK and internationally. Approximately 370 employees are based in the UK, including around 89 employees in Sidmouth

Why Account Management Is the Missing Piece in Managed IT Support

September 9, 2026|IT Support, Managed IT Services, News, Team|

When organisations search for a Managed IT Support Partner, they often begin with the most obvious questions. How quickly will someone answer the phone? Will the helpdesk be helpful? Can they support Microsoft 365, cyber security, devices, backups, and everyday IT issues?

How to Prepare SharePoint for Microsoft Copilot

September 4, 2026|AI, Managed IT Services, Microsoft 365, Modern workplace, News, SharePoint|

A Practical Guide for SMB Leaders If you're planning to use Microsoft Copilot with SharePoint, start by reviewing your content, permissions and governance first. AI can help employees find information faster, reduce manual effort and improve productivity. However, AI tools can only

August 2026 Customer Satisfaction Stats

September 4, 2026|CX Stats, IT Support, Meet the team, News, Team|

Monthly statistics August 2026 Each month, we measure what matters most — your experience with our support team. Delivering five-star IT support isn’t just our goal – it’s our standard. With a friendly, knowledgeable team, we’re here to resolve your IT issues, big

How Turnstyle Designs Strengthened Security and Created a Clear IT Roadmap for Growth

September 1, 2026|Backup, Case study, Cyber Security, Infrastructure, Managed IT Services, Microsoft, Microsoft 365, Modern workplace|

At A Glance Turnstyle Designs, a globally recognised British manufacturer of luxury architectural hardware, partnered with IT Champion for Managed IT Support, Microsoft 365 Support, Cyber Security Planning and Strategic IT Planning. Through a proactive approach combining Microsoft 365 Business Premium, security

How Rockwood Composites Strengthened Cyber Security and Achieved Cyber Essentials

September 1, 2026|Backup, Case study, Cyber Security, Infrastructure, Managed IT Services, Microsoft, Microsoft 365, Modern workplace|

At A Glance The Rockwood Group, known as Rockwood Composites, required a trusted IT partner to support its growing cyber security requirements and help achieve the standards increasingly demanded by customers operating in highly regulated sectors. As part of an ongoing managed

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