Is your Exeter business struggling with IT downtime, cyber security threats, or unreliable support? Discover why hundreds of organisations trust IT Champion for fast, proactive managed IT solutions.

As a trusted Managed IT Support partner, we have built a reputation for delivering expert guidance, lightning-fast support, and future-ready solutions tailored to the needs of local organisations. This article explores why so many Exeter-based organisations choose us, and how our approach to service, technology, and trust sets us apart.

When your IT fails, your business stops.

For growing SMEs, charities, and professional services across Exeter and Devon, unreliable IT support isn’t just frustrating –  it’s costly. Every minute of downtime means lost productivity, frustrated customers, and mounting pressure on already stretched teams.

That’s precisely why discerning organisations throughout Exeter are choosing IT Champion for their managed IT support.

With over 30 specialist technicians supporting hundreds of businesses across the UK, IT Champion delivers what busy decision-makers need most: guaranteed reliability, lightning-fast response times, and Microsoft expertise that transforms IT from a headache into a competitive advantage.

The Hidden Costs of Poor IT Support in Exeter

Before exploring why IT Champion stands apart, let’s address the elephant in the room. Many Exeter businesses are spending too much money due to inadequate IT support:

  • 1

    Half of businesses (50%) and around a third of charities (32%) report having experienced any kind of cyber security breach or attack in the last 12 months Cyber security breaches survey 2024 – GOV.UK (UK Government Cyber Security Breaches Survey 2024)

  • 2

    81% of all UK businesses who suffer from a cyber security attack are SMEs UK Cyber Crime Statistics 2024 (Syn-Star, November 2024)

  • 3

    Slow IT response times can create cascading productivity losses across entire teams

  • 4

    Reactive support means problems aren’t prevented – they’re merely patched after damage occurs

Sound familiar? These pain points explain why forward-thinking Exeter organisations are migrating to proactive managed IT partnerships.

Why Exeter’s Smartest Organisations Choose IT Champion

Reason 1

IT Champion backs every engagement with an unprecedented 90-day money-back guarantee. Unsatisfied within the first 90 days? Full refund, no questions asked. This isn’t just confidence – it’s proof of commitment to client success.

Most IT providers hide behind lengthy contracts and exit clauses. IT Champion’s zero-risk approach eliminates the uncertainty that can keep decision-makers awake at night.

Reason 2

While competitors promise “next business day” responses, at IT Champion we average 36-second phone pickups. Our 60-Second Response Challenge isn’t marketing fluff—it’s a measurable commitment that keeps our Exeter clients’ IT running smoothly.

Why does speed matter? Because in today’s always-on economy, every minute counts. When your CRM crashes during peak sales periods or your email server fails before a critical board meeting, you need immediate expert intervention.

Reason 3

As an official Microsoft Modern Work Solutions Partner, IT Champion brings enterprise-grade expertise to Exeter SMEs. Our certified experts don’t just manage your IT – they optimise your entire Microsoft ecosystem for maximum productivity and security.

This partnership status means IT Champion receives direct Microsoft support, early access to new features, and specialised training – advantages we pass directly to clients.

Reason 4

Support starts from just £25 per month per computer, IT Champion’s pricing eliminates nasty surprises. Every service includes:

  • Unlimited remote support and troubleshooting
  • Comprehensive cyber security audits and monitoring
  • Proactive system maintenance and updates
  • Strategic IT planning and technology roadmaps
  • Direct access to Microsoft-certified specialists

No hidden fees. No surprise bills. No “that’s not covered” conversations when you need help most.

Cyber Security That Protects Exeter Organisations from Evolving Threats

Cyber criminals specifically target UK SMEs because they often lack enterprise-grade defences. IT Champion’s cyber security plans deliver enterprise-grade protection designed specifically for growing organising.

Enterprise-Grade Security Stack

  • AI-Powered Endpoint Detection and Response (EDR) monitor every device for suspicious activity
  • Advanced Email Protection blocks phishing, malware, and business email compromise attempts
  • Web Content Filtering prevents access to malicious sites and inappropriate content
  • Shadow IT Monitoring alerts leadership to unauthorised app usage and data risks
  • Microsoft Sentinel SIEM provides real-time threat analysis and automated response

Cyber Essentials Accreditation Support

IT Champion guides clients through Cyber Essentials certification – increasingly required for government contracts and insurance compliance. Our expert-led discovery session ensure smooth accreditation while embedding security best practices across your organisation.

Monthly Cyber Awareness Training

Human error remains the leading cause of successful cyber attacks, with studies showing it’s responsible for 95% of data breaches in 2024 (SC Media, March 2025 and Parachute, February 2025).

That’s why IT Champion includes monthly cyber awareness training in our Support+ plans. These sessions are led by our in-house experts and focus on educating users on the best practices when it comes to spotting phishing, scams and suspicious activity.

Modern Workplace Solutions That Drive Productivity

IT Champion doesn’t just maintain your technology – we deliver the right IT transformation to improve how your Exeter business operates. Our Modern Workplace experts design and implement solutions that eliminate inefficiencies and automate routine tasks.

SharePoint

Microsoft SharePoint
Collaboration Hubs

Client focused SharePoint environments replace chaotic email chains and shared drives with structured, secure collaboration spaces.

Features include:

  • Automated document approval workflows
  • Integrated booking systems for meeting rooms and parking
  • Version control and audit trails for compliance
  • Mobile-optimised access for hybrid working

Power Platform

Microsoft Power Apps
Data Automation

Reduce administrative overhead with custom applications built on Microsoft’s low-code Power Platform:

  • Automated reporting and data visualisation
  • Customer relationship management workflows
  • Inventory tracking and procurement processes
  • Employee onboarding and training management

Teams Phone

Microsoft Teams Voice
Cloud-based Integration

Replace expensive legacy phone systems with cloud-based Teams calling that integrates seamlessly with chat, meetings, and file sharing.

Benefits include:

  • Significant cost savings on telephony hardware and maintenance
  • Unified communications across all devices and locations
  • Advanced call routing, voicemail, and conferencing features
  • Complete integration with Microsoft 365 ecosystem

Strategic Partnership for Business Growth

Today’s most successful Exeter organisations view IT as a strategic asset, not a necessary expense. IT Champion’s experts work alongside your leadership team to align technology investments with business objectives.

Business-focussed IT Strategy

  • Technology roadmap development aligned with growth plans
  • Digital transformation guidance for competitive advantage
  • Scalability analysis for rapid expansion scenarios

We act as your trusted technology advisor. Our strategic support empowers Exeter organisations to make informed decisions, reduce risk, and unlock new opportunities for growth. By combining technical expertise with business insight, we help clients move from reactive IT management to proactive digital transformation – making technology a driver of innovation rather than a cost centre.

Data Governance for AI-Ready Operations

Poor data quality is one of the biggest obstacles to AI adoption and automation success.  Without clean, structured, and well-governed data, organisations struggle to unlock the full value of automation and AI. We have the expertise to guide you through data organisation and pinpoint the right automation solutions that transform scattered information into strategic intelligence:

  • Centralised data classification and compliance monitoring
  • Automated reporting dashboards for executive decision-making
  • Integration between previously siloed systems and applications

Real Results from local Organisations

Since partnering with IT Champion, we are more efficient, reducing time spent on IT admin and smaller monthly costs for IT management.

Alderman Tooling logo
Karen Friendship

Managing Director, Alderman Tooling

IT Champion has made our business more resilient and secure with faster response times—making us more productive.

Citadel Financial Solutions
Matthew Paveley

Director, Citadel Financial Solutions

The whole process from engagement to completion was excellent—nothing was too much trouble.

Jurassic fibre logo
Adrian Smith

Head of IT Services, Jurassic Fibre

Their recommendations on cyber security have led to well-considered improvements that protect our systems without disrupting day-to-day working.

Taylor Lewis logo
Steve Foxon

Managing Director, Taylor Lewis

Your Next Steps: Transform IT from a Cost Centre to a Growth Engine

If you’re tired of reactive IT support that costs more and delivers less, we offer a better path forward. Our team combines technical expertise with a friendly human touch, offering solutions that are secure, scalable, and easy to use. We are a Managed IT Support partner who takes the time to understand your organisation’s needs – we are always ready to help.

Ready to experience the IT Champion difference?

Call now: 01392 454 750 for immediate expert consultation

Email: [email protected] for detailed service information

Take advantage of our 90-day Zero-risk Guarantee. Discover why hundreds of Exeter and Devon organisations trust IT Champion for managed IT support that actually works.