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January 2025 Customer Satisfaction Stats

February 7, 2025|CX Stats, IT Support, Meet the team, News, Team|

Monthly statistics January 2025 Each month, we measure what matters most — your experience with our support team. Delivering five-star IT support isn’t just our goal – it’s our standard. With a friendly, knowledgeable team, we’re here to resolve your IT issues, big

Transforming Multi Academy Trusts IT Infrastructure

January 27, 2025|Azure, Backup, Cyber Security, Education, Infrastructure, IT Support, Managed IT Services, Modern workplace, News|

Beyond Break-Fix to Strategic Innovation In UK educational landscape, Multi Academy Trusts face unprecedented challenges in managing their IT infrastructure. As a MSP who work extensively with MAT IT leaders across the UK, we've witnessed firsthand how the role of IT in

A Copilot Implementation Checklist

January 23, 2025|AI, IT Support, Managed IT Services, Microsoft 365, Modern workplace, News, Office 365|

A quick AI implementation guide for business leaders Informed by insights from the Microsoft 365 Copilot Early Access Program, this checklist gives you actionable steps to become an AI-powered organisation, accelerate usage and engagement, and track progress and impact.

The Financial Impact of Deploying Copilot

January 23, 2025|AI, Data, Infrastructure, IT Support, Licence, Managed IT Services, Microsoft, Microsoft 365, Modern workplace, News, Office 365|

Digtial Transformation A review into the cost and benefits of integrating AI into an organisation. In recent months we have seen an increase in key stakeholders within SMBs interested in discovering the benefits of integrating AI technologies like Microsoft

December 2024 Customer Satisfaction Stats

January 15, 2025|CX Stats, IT Support, Meet the team, News, Team|

Monthly statistics December 2024 Our dedication to Customer Experience is measured each month. Our pursuit of five-star-rated IT support underwrites our fresh approach. Always delivered by knowledgeable, friendly people – focused on fixing your IT issue, big or small.

November 2024 Customer Satisfaction Stats

December 17, 2024|CX Stats, IT Support, Meet the team, News, Team|

Monthly statistics November 2024 Our dedication to Customer Experience is measured each month. Our pursuit of five-star-rated IT support underwrites our fresh approach. Always delivered by knowledgeable, friendly people – focused on fixing your IT issue, big or small.

How to craft a truly captivating presentation

December 9, 2024|Microsoft 365, Modern workplace, News, Office 365, Software|

The Art of Engaging Presentations Ever watched your colleagues' eyes glaze over during a presentation? Did you feel your energy drain while trudging through endless, text-heavy slides? You're not alone. Great presentations aren't about information – they're about connection. "People

October 2024 Customer Satisfaction Stats

November 14, 2024|CX Stats, IT Support, Meet the team, News, Team|

Monthly statistics October 2024 Our dedication to Customer Experience is measured each month. Our pursuit of five-star-rated IT support underwrites our fresh approach. Always delivered by knowledgeable, friendly people – focused on fixing your IT issue, big or small.

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