Our modern, flexible and cost-effective managed business communication solutions are the essential elements to the modern workplace. We have plans suitable for every organisation.
In an ever-connected world, internet connectivity and communication solutions form an essential part of every organisation’s technology use.
Every organisation needs fast, reliable internet connectivity to function and with this in place, modern communication solutions can be used to modernize the way that organisations work.
From super-fast internet connectivity, mobile internet connectivity for mobile workers or as a backup to land based internet connections, organisation-wide Wi-Fi solutions and modern work from anywhere phone systems, we’ve got you covered.
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Find out how IT Champion can help your business reduce costs, streamline services and improve efficiency.
Internet and connectivity
Boost business with fast connectivity as part of our fully managed, business-grade, internet and connectivity solutions.
Never before has it been more critical for organisations to have the right connectivity. Whether you need fast, reliable connectivity at a single site, need to link multiple sites or need a fast, stable internet connection for a temporary site even to bolster home workers, we have all the bases covered.
How we can help:
- Leased Lines
- FTTC, EoFTTC, EFM
- MPLS
- SDWAN
- 4G and 5G mobile data
- Managed firewall, router, switch, and Wi-Fi
Mobile phones and data plans
We provide cost-effective contracts, plans, and award-winning support.
We negotiate with mobile phone and data providers to get you the best and most effective contracts for your organisation.
We supply and support mobile data services from individual sim cards to quick and simple site setup packages to instant 4G failover solutions for organisations that need a backup to their fixed-line internet connection.
How we can help:
- SIM only packages
- Data sims and portable routers
- Monthly or annual plans
- Mobile device management
Video conferencing and team collaboration tools
We supply and support video conferencing solutions that bring organisations, teams and clients closer together.
IT Champion can design and implement video conferencing and collaboration solutions for your exact needs and requirements.
We can help with:
- Microsoft Teams
- Microsoft Teams Rooms
- Poly Video Conferencing solutions
Business-grade VoIP solutions
We supply, install and support business-grade VoIP and unified communications such as Skype for Business and Microsoft Voice.
Cloud-based phone solutions enable organisations to make, receive and transfer calls to and from landlines and mobile phones no matter where users are working.
Microsoft Teams Voice
Expand the functionality of Teams to a modern cloud-based telephony solution. That combines calling, chat, meetings and collaboration application that works on any device. Microsoft 365 Business Voice is a cloud-based phone solution.
What’s included:
- Microsoft 365 Business Voice licence to an existing base licence
- Bring over telephone numbers from existing phone systems or choose from new local numbers or national numbers
- Your contacts and calendar connect across Outlook and Teams
- Work seamlessly from any device and any location
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.
