Microsoft Teams

Meet, chat, call, and collaborate in one place, instantly moving at the touch of a button.

Watch an online demonstration of Microsoft Teams.

Launched in 2017 as a free add-on to Microsoft 365 subscriptions and a limited free version it soon became the go-to collaboration product for organisations. During Q4 2020, Microsoft announced usage had rocketed to over 115 million daily active users, making Teams a star product.

Teams adoption is growing outside of the huge shift of remote working as most organisations that have Microsoft 365 products now have access to Teams. It is part of the suite of products already used in many organisations, it’s fully integrated, already ready to start using and as it’s from Microsoft.

Simply click here or the image opposite to learn about the basics of Microsoft Teams.

Top 6 benefits of Microsoft Teams

  • Users can work from anywhere just as if sat in the office, a desk or a work computer.

  • Improve team collaboration, communication and enable faster digital transformation.

  • Have a secure, central place for your employees to access everything from company news, access documents to request leave.

  • Plan for upgrades or the replacement of existing infrastructure and discover alternatives that suit your needs and drive productivity.

  • Streamline on-premise and cloud-based applications into one platform.

  • Leverage your spending with Microsoft and get the most for your investment.

Microsoft 365

We offer Microsoft 365 licensing, managed support and user management.

Microsoft Teams Voice

Extend your Microsoft licensing to include a cloud-based phone solution to make, receive and transfer calls to and from landlines and mobile phones.

Teams Rooms

A purpose-built calling and meeting room solution via certified third-party manufacturers such as Poly, Lenovo and Yealink.

Chat

Teams lets you stay in contact with colleagues and clients via individual or group chat and whilst collaborating via a Teams meeting or whilst working on a document.

Meet

With meet, easily go from chatting with colleagues or clients to a video conference or voice call at the touch of a button, all from within the Teams desktop or mobile app or Teams online.

Call

Make and receive voice calls to contacts within Teams at the click of a button. Adding Teams voice transforms Teams into a fully functioning cloud-based phone system. Transfer your existing phone numbers over with our Microsoft phone number transfer service.

Collaborate

Easily find, share and edit files in one location using applications like Word, Excel and PowerPoint. With co-author, share files and work on them with others, at the same time either online or via a desktop or mobile app.

Combine Microsoft 365 products into a Modern Workplace solution

We help organisations leverage Microsoft 365  to create a truly transformative Microsoft Modern Workplace. Any Microsoft 365 application is likely to be beneficial on its own, together they create a secure, flexible working environment that fosters collaboration and productivity.

OneDrive

OneDrive cloud storage and file sharing for business, Designed for business — access, share and collaborate on all your files from anywhere.

EMS

Microsoft Enterprise Mobility and Security (EMS) – an intelligent mobility management and security platform.

Microsoft Teams

Microsoft Teams, Teams Voice and Teams Room – meet, chat, call, and collaborate in just one place.

SharePoint

Share and manage content, knowledge, and applications – to empower teamwork, quickly find information, and seamlessly collaborate across the organisation.

Windows 10

Windows 10 is Microsoft’s cutting-edge operating system –  combines a modern desktop experience with advanced security and management features.

We know it’s all about trust

Zero-risk guarantee

We are the region’s only managed IT support provider to offer a zero-risk guarantee.

We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.

We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.

60 second challenge

We work hard to ensure that one of our front line team is available in under a minute.

On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.

If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.

Award-winning

We are exceptionally proud to have won awards locally, regionally and from within our industry.

Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.

Our fresh approach

From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.

We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.