IT Services
Real, human IT services that support your team and get things moving.
When your organisation has an in-house IT team, you do not need another supplier making noise. You need the right people to step in, take pressure off, and help you move forward.
That is what IT Champion does.
Our IT services are delivered by our Enterprise Team. We work alongside your team to support your infrastructure, deliver complex projects, and help you make confident decisions about what comes next.
To speak to our experts, request a call back
Quick answers
What are IT Services?
IT services are the practical support and expertise that keep your organisation running, and help it improve. That includes keeping systems stable, solving problems quickly, and delivering change without disruption.
If you have an in-house IT team, IT services usually mean one of two things:
- Extra capacity when your team is stretched
- Specialist expertise when the work is complex or high risk
You may also hear the term MSP, meaning Managed Service Provider. It is a common industry label. In plain terms, it simply means an IT partner that supports and manages technology for organisations.
At IT Champion, our IT services focus on supporting in-house teams and delivering projects that need experienced hands.
What do we offer?
Below are the five IT services delivered by our Enterprise Team. Each one has its own page with more detail.
Managed IT Infrastructure (Flex+)
Co-managed infrastructure support for organisations with an in-house IT team. We help look after the heavy lifting in the background, so your team can focus on the work that needs them most.
Strategic IT Projects
Project delivery support for migrations, improvements, and bigger changes. If you have a project that is stuck, risky, or simply needs more hands, this is where we help.
IT Consultancy
Practical advice and planning that helps you make good decisions. This includes IT strategy, technology roadmaps, project management support, and guidance around security and compliance.
VMware Migration Services
Support with VMware exit strategy planning and delivery. We help you understand your options, reduce risk, and move across in a way that makes sense for your organisation.
Cloud Services
Cloud services focused on Microsoft Azure. This includes cloud migrations, support, and ongoing improvements, so you get a cloud environment that works well and stays cost effective.
Who delivers our IT Services?
IT Champion’s Enterprise Team delivers our IT services. This team exists for one reason: to support organisations with in-house IT teams who need extra expertise, extra capacity, or a calm pair of hands on a difficult day.
You will not be passed from person to person. There are no salespeople in the middle. You speak to in-house experts who take time to understand what you need, and then get on with it.
Meet the Enterprise Leadership Team
Anthony Challice
Cloud and Infrastructure Director
Anthony works closely with IT teams on cloud services, migrations and improvements. If something needs to be planned clearly, delivered calmly, and left in a better place than it started, he is the one you want on the call.
Kelyan Welsman
Account Director
Kelyan is the main point of contact for organisations working with IT Champion’s Enterprise Team. He makes sure clients feel supported, understood and confident about what is happening at every stage.
Tom Jacobs
Cloud and Infrastructure Director
Tom is the person clients want involved when systems are critical and the margin for error is small. He helps in-house IT teams keep infrastructure stable, reduce risk, and get difficult work delivered properly.
Which organisations benefit
from IT Services?
IT services are a good fit when you have an IT team already, but you do not want to carry every challenge alone.
You will benefit most if you are:
- An organisation with an in-house IT team that needs extra capacity for a period of time
- Running infrastructure or cloud platforms that need specialist support
- Planning a migration or IT project and want experienced delivery help
- Dealing with a supplier you do not trust to deliver the next phase properly
Why choose IT Champion as
your IT Services partner?
Because you get the right mix of people, clarity and momentum.
- Real experts, not layers of process. You speak to people who do the work.
- We work alongside your team. The aim is to support your IT team, not replace it.
- Clear scope, calm delivery. We keep things simple and sensible, especially when the work is complex.
- Practical, honest advice. If something is not worth doing, we will tell you. If there is a better option, we will explain it in plain English.
Selection of organisations who trust us to be part of their IT team
We know it’s all about trust
Zero Risk Guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 Second Challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answers calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed-ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award Winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our Fresh Approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing, open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue, we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.
