Book your place on our monthly tips and tricks

Online sessions held in Microsoft Teams that aim to cover helpful, engaging and worthwhile tips, tricks and FAQs about the technology and applications you use every day.

February

Wednesday 21, 2024 at 3.00 pm

Helpdesk tips and tricks

From Outlook to exporting bookmarks

Simple, easy to implement fixes.

Our helpdesk’s top tips and tricks

In this 30-minute session, we will show you our top tips and tricks to make your working day easier. Quick, helpful, engaging and worthwhile tips from the guys who live and breathe IT support.

To watch on-demand click this link

  • How to find the name of your PC

  • Useful keyboard shortcuts

  • Keeping Edge bookmarks on your work devices

  • How to extend your desktop across multiple monitors

  • Importance between shutting down and rebooting your device

March

Wednesday 13, 2024 at 3.00 pm

Outlook's Quick Steps

Outlook's Quick Steps

Discover how to automate repetitive tasks

Discover Outlook’s Quick Steps

In this 30-minute session, you will discover how Outlook’s Quick Steps can help you to automate common or repetitive tasks.  This month we will show you how to use Quick Steps can help quickly manage your mailbox with default and customised actions with just a click.

NB. Outlook Quick Steps is not currently available for Mac OS desktop app.

To watch on-demand click this link

  • How to use Quick Steps

  • Reply and delete

  • Categorise and move

  • Flag and follow-up

  • Create a custom Quick Steps

April

Wednesday 10, 2024 at 3.00 pm

Calendar sharing

Calendar sharing

Discover how to share and manage calendars

Calendar sharing tips and tricks

Within 30 minutes, we will show you how to share and modify permissions like a boss. This session is all about Outlook calendars – their settings, permissions and ways to share with others.

To watch on demand click the link

  • Modifying your Calendar settings

  • How to share a calendar

  • Manage permissions for mailbox calendars

  • Sharing a calendar via a mobile or web browser

May

Wednesday 8, 2024 at 3.00 pm

Sharing files from SharePoint

Sharing from SharePoint

The best ways to share files from SharePoint

Sharing files from SharePoint

Within 30 minutes, we will show you the best ways to share a file that is hosted on SharePoint, explain link file settings and how to check who has access to a file on SharePoint.

To watch this session click this link

  • The difference between OneDrive, SharePoint and Teams

  • Sharing from a SharePoint site

  • Sharing from inside a file hosted on SharePoint

  • Linked file settings explained

  • How to check who has access to a file hosted on SharePoint

June

Wednesday 12, 2024 at 3.00 pm

Hidden gems within Microsoft Teams

Microsoft Teams

Hidden tools and hardly used features

Hidden gems within Microsoft Teams

Within 30 minutes, discover the hidden gems and under-utilised tools within Microsoft Teams. This session is aimed at clients who already use Teams and have a company policy in place covering governance and compliance.

To watch the recording of the session click this link

  • The power of the search bar

  • How to create an announcement

  • Customising notifications

  • Teams meeting backgrounds

  • How to chat with yourself

July

Wednesday 10, 2024 at 3.00 pm

Excel Excellence

Microsoft Excel

Learn how to style and format like a pro

Excel Excellence

In this half-hour session, you will learn how to easily style and layout an Excel spreadsheet like a pro. We will also take you through useful formulas and advanced tricks to make your data stand out.

To watch this session click this link

  • Clean clear formatting

  • Useful formulas and how to use them

  • How $ holds the reference

  • Lists are easy

  • The joy of sparklines

August

Wednesday 14, 2024 at 3.00 pm

Artificial Intelligence and Copilot

Artificial Intelligence and Copilot

The relevance of AI in your everyday work

Getting to grips with AI and Copilot

In this half-hour session, you will learn about the relevance of AI in your everyday work and discover relevant information about Microsoft’s AI – Copilot.

To watch a reocrding of this session click this link

  • The different types of AI

  • What is a prompt, and how to write a good one

  • An overview of Copilot

  • Best ways to use Copilot – Meetings, chat, search, editing, summarising

  • Why caution is advised when using any form of AI

September

Wednesday 11, 2024 at 3.00 pm

Underused and unloved features in Word

Microsoft Word

How to make your document creation easier

Underused and unloved features in Word

Most people believe they know Word until they learn why not using these few tools causes so much frustration with formatting.

To watch this session click this link

  • Invisibles – what they mean and how to use them

  • Breaks – Column, Section and Page

  • Styles – Paragraph, character styling for your content

  • Themes – Colours, fonts and paragraph styles

  • Properties – Devil in the detail

October

Wednesday 9, 2024 at 3.00 pm

Outlook rules to live by

Microsoft Outloook

Outlook Rules can automate your inbox

Outlook rules to live by

In this half-hour session, we will show you all about Rules in the desktop version of Outlook. Take a look at what can be achieved by these simple automated flows and the time they can save on managing your inbox.

Watch the recording of the session click this link

  • What are Outlook rules

  • What you can achieve 

  • Limits of Online versus Desktop versions

  • Setting up simple and complex rules

November

Wednesday 13, 2024 at 3.00 pm

Master the Art of Engaging Presentations

Microsoft PowerPoint

How to craft a truly captivating presentation

Master the Art of Engaging Presentations

Crafting a truly captivating presentation can feel challenging. This webinar will show you how to create presentations that not only engages your audience but also make the process easier and more enjoyable.

If you would like to watch this session click this link

  • The pitfalls of starting with PowerPoint

  • Solutions for overcoming slide deck limitations

  • Drawing inspiration from Apple’s presentation techniques

  • The KISS ME strategy for presentation success

December

Wednesday 11, 2024 at 3.00 pm

Mastering the Art of Prompt Writing: Tips and Tricks for M365 and AI Tools

Art of prompt writing

The essentials of writing prompts that deliver clearer, focused outputs.

Mastering the Art of Prompt Writing, for M365 and AI Tools

Are you ready to take your prompt-writing skills to the next level? Whether you’re working with Microsoft 365 Apps or exploring AI tools like Copilot, Claude, and ChatGPT, mastering the art of crafting precise prompts is key to unlocking better results.

Missed the session? You can watch the recording by clicking this link

  • Basic Prompts for M365 Apps

  • Writing In-depth and Focused Prompts
  • Refining Output Using AI
  • Comparing Outputs

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Watch recordings of our previous webinars and sessions on our YouTube channel.

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