IT Champion are committed to raising the standard of IT support within schools, Multi Academy Trusts, colleges and universities.
We offer managed IT services to cloud integration and unlimited technical support for educational institutions – all backed by our Zero-Risk Guarantee.
We become an extension your IT team
We fix technical issues fast so minimising downtime and reducing costs.
We are experts in data security, governance and compliance.
We can ensure online and digital security for staff and students.
We offer unlimited technical support and guidance
Our fully managed, five-star help desk technicians are fast, friendly and highly trained to meet the specific demands an educational environment requires.
Cloud storage solutions
We have the knowledge and expertise to swiftly move important data, and information, to secure and robust cloud backup solutions.
Request a call back and one of our experts will be in touch
We’ve worked with IT Champion for a number of years now, they have always been highly responsive and very helpful. They were my first choice when looking for someone to advise and assist in rolling out a new RDS solution. The new RDS provides our students and staff with fast secure remote access using any web browser, which fitted the brief and it is a massive improvement over the old service.
David Foster
Head of IT Services
Bridgewater & Taunton College
Comprehensive IT support
We have a dedicated team, consisting of specialist consultants and technical engineers. IT Champion recognise education has distinct demands and the continual drive to reduce costs and manage overheads. We can help you to select the most appropriate IT solutions and services, plus highlight emerging technologies beneficial for the academic market.
We provide IT infrastructure support and maintenance to academic institutions across the South West and UK.
We help ensure that IT systems function efficiently and technical issues are resolved quickly. We provide different levels of cover from IT Support for IT Teams to Managed IT services and support. We can tailor our IT support contracts to suit your exact needs, from supporting your existing IT team or taking care of everything.
A selection of educational organisations we work with
At IT Champion we understand that every academic institution is unique and has a distinct set of IT requirements and challenges that they face each day. We help schools, colleges and universities to overcome and conquer these issues.
We are a friendly team who are happy to spend time talking with you about your goals and how technology can help achieve them. The button below opens a calendar where you can choose the best time and day for that initial discussion.
We believe that by having a consistently reliable IT infrastructure, your academic organisation can successfully integrate IT across the curriculum, instil teaching staff confidence in technology and raise productivity by streamlining IT and communication processes.
Business continuity – back-up and disaster recovery
The growing dependence on access to technology 24/7 continues to spread into all aspects of the workplace. The reliance on business-critical information, productivity tools, email and communication systems is ever-increasing. Our consultants and engineers can prepare your organisation for unforeseen circumstances by creating a more resilient and high-availability infrastructure and helping to develop your business continuity and disaster recovery strategy.
Internet connectivity
The education sector has very specific needs in terms of internet connectivity, security, content filtering and connection speed. We are authorised to supply a wide range of internet security, high-speed connectivity and SIP trunk packages aimed at large and small academic organisations.
Microsoft SharePoint
SharePoint is a powerful platform that enables education institutions to easily create web-based internal and external sites that comply with the robust data protection and cyber security protocols laid down by regulators and government. SharePoint can be configured as a secure repository for files, documents and data, and can also transform how staff, students, parents and administrators stay connected and up-to-date on school life.
Microsoft Teams
Trusted by 1000s of institutions for the transition to remote learning. This collaborative learning environment is easy to use and packed full of interactive features for educators and students. Quickly converse with students, colleagues and other educators, to share course work, files and resources all in one online platform that can be accessed by any device.
Campus networks
We understand the high importance placed on wired and wireless network speeds and the resilience of your campus computer network.
Our network infrastructure team can design, plan, install, upgrade and support your campus network to meet the growing demand of your user base. Working with the latest technologies from our industry partners means we can deliver academic and education institutions with high performance, robust and flexible computer networks that are scalable and easy to manage.
Classroom video recording and streaming
‘Flip’ teaching or the ‘Flipped’ classroom concept is turning education on its head, the model inverts traditional teaching methods, delivering instruction online outside of the classroom and moving ‘homework’ into the classroom. We are able to provide bespoke classroom audio and video recording or video streaming solutions.
Teachers can create a virtual classroom or record videos that students can view at home or from any location. This method allows valuable class time to be spent completing collaborative and interactive activities to reinforce learning concepts. If you’re considering adopting a flip classroom model or wish to discuss the benefits and technical requirements contact our education specialists.
Computer hardware and software for education
IT Champion supply IT solutions, computer hardware and software licensing to the education sector. Our team assess your requirements, IT environment and strategy, and then recommend the equipment specification, software and labour services that meet your needs and budget. We work with the world’s major IT vendors, so whether you have a requirement for consumables, printers, laptops, notebooks, PCs, tablets, servers or software we’re confident that we can supply them at the right price.
Learning Management Systems (LMS)
We can help you to support and develop your Learning Management Systems (LMS). Our team have many years of experience of working with a wide range of LMS applications for education organisations and institutions, including Virtual Learning Environments (VLE), induction and orientation portals, academic business management systems, assessment and compliance platforms.
School communication systems
We specialise in the design, planning, deployment and support of Unified Communication systems for education.
Users can take advantage of instant messaging, video conferencing and enterprise voice capabilities through a single interface that is consistent across PCs, browsers, and mobile devices. IT personnel benefit from a single, consistent communication platform and management infrastructure with new capabilities to increase availability and interoperability with existing systems.
Below are just a few advantages that a unified communication solution can offer to the education sector:
- Replace your old phone system with an integrated and industry-standard communication solution from Microsoft and enjoy academic licensing prices
- Find the right teacher, student or administrator and make richer connections, with new enhanced IM and presence features, including pictures and locations.
- Collaborate your way, using desktop and application sharing, PowerPoint uploads, or rich white-boarding, including the ability to copy and paste text and images.
- You can schedule and join meetings with a single click in Microsoft Outlook or Microsoft Skype for Business.
Virtual Learning Environments (VLE)
The choice of VLE software for the education sector is ever-growing and our experts keep up-to-date with the leading VLE products. We specialise in supplying support for Moodle.org and Microsoft SharePoint platforms. We offer impartial advice in order to deliver the most suitable VLE hosting, deployment, integration and technical support options for your organisation.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.
