What attendees say about our training
The training was given at a comfortable pace
100%
Agreed the pace was spot on
The training material was easy to understand
100%
Agreed they could understand all the terms used
Attendees rated the quality of the training
9/10
Said the quality was fantastic
Our Cyber Security Awareness Training
Simple, clear pricing for training that delivers
Testimonials
“The training was a refresher for me but can see how incredibly useful it would be for all ranges of understanding.”
Leader of a Community Interest Company
November 2022
“I won’t be opening suspicious emails, but will be looking at the email address more carefully.”
Manager of a local carers support service
August 2022
“Great advice about how to create a safe password and about the additional tools available to help with cyber security.”
Member of an innovative technology company
February 2023
Our in-house expert delivers our highly-regarded cyber security training.
An experienced Information Security and Technology Engineer with a history of working in the Computer Software and Hardware and Security industry.
Frequently Asked Questions
Expert help and guidance
As an MSSP we are on hand to guide you through the best ways to protect your organisation’s IT ecosystem. Part of our offering is an operational security policy pack, that includes a one-to-one session with a cyber security expert, designed to be cost-effective and easy to implement.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 36 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.