Microsoft Power BI
Microsoft Power BI is an interactive visualisation tool for business intelligence (BI). Data can be pulled from a vast range of systems that are both cloud-based and on-premises to create interactive dashboards that enable users to view key data from multiple data sources and drill down into live metrics.
Microsoft Power BI addresses several key challenges that organisations of all sizes face when wanting to compile and analyze the data they collate in the single or multiple systems.
For example, data held in finance platforms may be difficult to export or to present in a way that suits the needs of the business, it may be that data is held in multiple platforms that have no integration meaning that data needs to be manually collated which adds time and increases the chances of human error. Furthermore, data exported and manually compiled is likely to be out of date as soon as the process is started.
With Microsoft Power BI, there is another way. Power BI can be connected to multiple data sources simultaneously and then that data can be pulled together, manipulated and presented in highly customisable dashboards that give users the ability to drill down into the source data and get real insights.
Microsoft Power BI provides organisations with the ability to control what data users can view and what level of manipulation they have. Unlike proprietary solutions, organisations are not restricted to pre-defined permission levels meaning that too much or too little information is shared with colleagues. With organisations using Microsoft Excel documents to store and view key data, Power BI enables that data to remain in Excel however, users can visualize that information without needing access to the core data.
We know it’s all about trust
Zero-risk guarantee
We are the region’s only managed IT support provider to offer a zero-risk guarantee.
We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.
We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.
60 second challenge
We work hard to ensure that one of our front line team is available in under a minute.
On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.
If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.
Award-winning
We are exceptionally proud to have won awards locally, regionally and from within our industry.
Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.
Our fresh approach
From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.
We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.
