Microsoft Licensing

As Microsoft solution and licensing experts, we help organisations achieve their objectives through the use of Microsoft’s extensive range of products and services.

Modern Microsoft Licensing Made Simple

Microsoft’s product suite continues to grow at a pace, offering powerful tools for businesses of all sizes. But with so many licensing options—and regular updates across Microsoft 365, Azure, and beyond—it can be difficult to keep up. That’s where we come in.

In the past, most businesses bought perpetual licences for software like Microsoft Office. These licences never expired but had limitations: no upgrade options, limited support, and compatibility challenges. Versions like Office 2003, 2007, 2010, and 2016 were supported for a few years before newer editions arrived, often creating a patchwork of different software versions across teams. Upgrading was expensive and time-consuming, especially when third-party applications also needed updating to stay compatible.

Smaller companies often bought their licences via retail channels, while larger organisations used Microsoft Open License programmes. These sometimes included Software Assurance for limited upgrade rights, but the options were still restrictive. Add to that the complexity of user-based vs device-based licences, and many organisations were left confused about the best fit for their needs.

Today, Microsoft licensing has evolved. Most organisations now benefit from flexible monthly subscriptions through Microsoft 365 and other cloud services. These offer always-up-to-date tools, built-in security, and the flexibility to scale up or down as your business needs change. With many apps now available through the browser, deployment is simpler, and compatibility issues are reduced.

Microsoft has also bundled many of its products into tailored plans like the Microsoft 365 Business Premium or the Enterprise Mobility + Security (EMS) suite, offering excellent value and streamlined management.

Choosing the right mix of licences is key to getting the best return on investment. As a trusted Microsoft partner, we help you navigate the options and find the best solution for your organisation, saving you time, money, and complexity.

Ready to make sense of Microsoft licensing?

Speak to one of our experts or request a callback — we’ll help you find the right licensing approach for your organisation.

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Zero-risk guarantee

We are the region’s only managed IT support provider to offer a zero-risk guarantee.

We are committed to providing the best IT support in the industry – we stake our reputation and our hard-earned cash it.
The IT Champion ‘zero-risk guarantee’ states that if you do not see satisfactory results within 90 days we will give you your money back.

We know that choosing the right IT provider can be daunting. To eliminate the stress, and uncertainty, of hiring a competent IT support company, we offer our clients the zero-risk guarantee on all our managed IT support plans.

60 second challenge

We work hard to ensure that one of our front line team is available in under a minute.

On average, our front line team answer calls in under 15 seconds and we are consistently rated as very easy to get help from via our closed ticket surveys.

If one of our customers thinks we didn’t hit our 60-second target when they called us (within our working hours), we’ll send them a little something that’s sweet or healthy in recognition of how important we take the challenge.

Award-winning

We are exceptionally proud to have won awards locally, regionally and from within our industry.

Being recognised by CloudTango as one of the top 50 Managed Service Providers (MSP) of the UK in 2021 is a great accolade to our work. Exeter College and ourselves being shortlisted as the small employer of the year in 2020 for our work with apprentices over the years. In 2018, we won the business service category of the Exeter Living Awards.

Our fresh approach

From the first time you talk with us to speaking with one of our friendly frontline technicians, our refreshing open and friendly manner underpins the ease of doing business with us.

We do everything within our control to ensure your IT remains stable and secure. If there is an issue we will actively attend to it within clear time frames. Keeping you updated, owning responsibility for any issues that we should have prevented.