Client support services
We’re here when you need us.
Call 01392 454750 from 7.30 am to 6.30 pm Monday to Friday
Email us at support@it-champion.co.uk
We operate on UK time, adjusting for either Greenwich Mean Time (GMT) or British Summer Time (BST) as applicable.
This page is designed to give you quick links to all the important, helpful and meaningful information you need as one of our supported users – from key information for business owners, and nominated Points of Contact to single users looking for IT helpdesk support.
Easy access to your IT Champion support services
If your request is not urgent, you need to ask us a question or to change something, an email to our team is likely to be the best option. If you email us outside of normal business hours, we’ll pick this up as soon as we are back at our desks. When you are unable to email us, or your problem is urgent, please call us.
Our front line team is on hand to provide fast, easy-to-access support for many of the most common issues users experience.
We operate on UK time, adjusting for either Greenwich Mean Time (GMT) or British Summer Time (BST) as applicable.
Training sessions
We offer our Support+ clients and their users FREE training on a variety of IT-related topics. This includes 1-2-1 IT support induction for new users, monthly Cyber Security Awareness training and online sessions of top tips and tricks to help improve productivity.
Helpful documents
User support guide
Our IT Support guide is the best place to find out more about how to get the most out of us. It covers the support plan your organisation has and how we handle support or requests. We recommend you save a link to the online guide as a favourite in your browser as we update this regularly and it’s an easy way to keep up to date with enhancements to our service.
Previous webinars
Our Youtube channel hosts recordings of our previous webinars. Topics covered include SharePoint, Mobile Device Management and Modern Workplace.
