Our Zero Risk Guarantee
We are committed to providing the best IT support in the industry and we will stake our reputation and hard-earned cash on it.
Choosing the right IT provider can be daunting.
That is why we have introduced the IT Champion Zero Risk Guarantee.
If you do not see satisfactory results within 90 days, we will give you your money back.
To eliminate the stress and uncertainty of hiring a competent IT support company, we have decided to offer our clients this ZERO RISK guarantee on all our Managed IT Services packages.
We guarantee
A fixed price
We offer fixed price quotations on our projects.
This means that projects are completed on budget, without any surprises or hidden costs. You know exactly where you stand and the project risk becomes ours, not yours.
All hardware and software purchases.
That includes parts, labour, and anything else necessary.
If we specify, procure and install hardware or software for you, and it doesn’t do the job we said it would, or if it ever fails as a result of our error, oversight or fault, we’ll fix it free of charge no matter what it takes.
You will only ever need to pay once
Have you ever paid an IT support company to repair the same problem multiple times?
While our competitors can profit from fixing the same fault multiple times or for projects that have gone wrong, we get it right, the first time. With IT Champion you’ll never pay for the same thing twice. If we have to return to repair the problem, you don’t pay – we’ll fix it no matter what it takes.
You are covered
It may surprise you to know that many IT support companies either have inadequate insurance or no insurance cover at all.
Whilst we hope that it won’t be needed, you’re fully insured with us. IT Champion holds a £10,000,000 professional indemnity insurance policy.